[Posted 10:48 AM PST, 23 November 2016] Premium and Concierge Live Chat services, in addition to Concierge Phone Support service, will be closed Thursday, November 24 and Friday, November 25 in observance of Thanksgiving. Support case submission will remain available throughout this time at https://support.secondlife.com/. We will resume normal business hours on Saturday, November 26 at 5:00am PST.